Frequently Asked Questions (FAQ)

1. What is Click2Cart?

Click2Cart is your one-stop online store, offering a wide range of quality products at competitive prices, delivered straight to your door anywhere in Australia.

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2. Where do you ship?

We currently deliver Australia-wide. International shipping may be introduced in the future — follow us on social media for updates.

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3. How long does delivery take?

Orders are processed within 1–2 business days. Delivery times vary depending on your location:

• Metro areas: 3–5 business days

• Regional areas: 5–10 business days

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4. How much is shipping?

We offer free shipping on orders over $99. Orders under this amount will have a flat shipping fee of $9.95.

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5. What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Afterpay. All payments are secure and encrypted.

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6. Can I track my order?

Yes! Once your order is dispatched, you’ll receive a tracking number via email so you can follow its journey to your doorstep.

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7. What is your return policy?

We offer 30-day returns on unused items in original packaging. If you receive a faulty or incorrect product, we will provide a free replacement or full refund.

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8. How do I contact Click2Cart?

You can reach us via:
📧 Email: click2cart50@gmail.com
📞 Phone: (Insert Number)
🕒 Business Hours: Monday–Friday, 9:00 AM–5:00 PM AEST

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9. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on Facebook and Instagram to stay updated on special offers and exclusive discounts.